Production and shipping

 

 

 

Our entire collection by Rain Sky Home is one of a kind. Each piece is handmade by our Owner and Lead Designer, along with a small team in Atlanta, Georgia, USA.

Our attention to detail and use of traditional African techniques ensure that your piece will be handled with care throughout the process, from our studio to your home.

Our pieces are made exclusively by hand, and are in no way manufactured. Our pieces are not made of ceramic. We use a combination of baking clay, paints, and epoxy for finishes. Each piece, paying homage to African Sculpting. We also create customized pieces meant to highlight your personal style or celebrate your unique culture.

 

We feature plenty of behind the scenes videos of our coasters in production on our IGTV channel, and love sharing decor inspiration and staging featuring our Africa Coasters Collection™. We'd love to connect with you. Just remember to send us a DM of your Africa Coasters to be featured. 

 

Our current processing time to produce this collection is 2-4 weeks. We are continuing to create beauty in the midst of the ongoing Global Pandemic. This means we can continue to accept new orders and move them through our production process- though, at a slower pace. If you have an existing order with us, we are working diligently to have it completed and shipped out, but please expect delays. If you feel we've made an error regarding your shipment, don't hesitate to provide us feedback via email so we can correct it. We are a small owned brand, and your support matters to us!

As a Thank You to our clients and supporters, we currently offer Free Standard US Shipping, throughout our entire store. During the holiday, we are offering a shipping upgrade for *Guaranteed Delivery. Please email our customer service team after placing an order to request an invoice for this upgrade option.

Orders must be placed before December 14th.

Holiday Rush Order (Priority Mail Express Upgrade Included) $40

*Guaranteed to arrive before Christmas*

We want our clients to make informed purchases, so, we hope we have your complete understanding during this time.

You can email us at customerservice@rainskyhome.com with questions prior to ordering, shipping upgrade requests, or regarding your current order. Please allow up to 48 hours for a response. M--F 9:00AM-4:00 PM

 

A message from our team

We remain incredibly grateful for each and every order you are placing on our site. Our community and the continuos support  has kept our team afloat, as we work together to weather through this difficult time. Thank you!

Thank you, for every note of encouragement and show of support. We could not continue on without you, and we are full of faith and hope because of you.

 With Love,

The Rain Sky Home Team, and our little creators and the inspiration behind it all; Raina, Skai, and Justice!

Handmade CRAFTSMANSHIP

ShippinG

© 2020 RainSkyHome